Due to the festive period in the UK & Europe, deliveries will be delayed and may arrive early January

Terms and Conditions

HOK Apparel (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Billing and shipping addresses

  • Payment information (processed securely via third-party services)

  • Phone number

b. Non-Personal Information:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (e.g., pages viewed, time spent on site)

c. Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to improve your browsing experience and analyze website performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders.

  • Communicate with you about your orders, promotions, and updates.

  • Improve our website and services.

  • Provide customer support.

  • Comply with legal and regulatory requirements.

 

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, and website analytics.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.

 

4. Your Choices and Rights

a. Access and Correction: You may request access to or correction of your personal information by contacting us.

b. Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails.

c. Cookies: You can manage cookie preferences through your browser settings.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting HOK Apparel with your personal information.